{"id":2076,"date":"2026-01-08T19:13:56","date_gmt":"2026-01-08T19:13:56","guid":{"rendered":"https:\/\/ahmetipeksucuklari.com\/frequently-asked-questions\/"},"modified":"2026-04-13T21:56:41","modified_gmt":"2026-04-13T21:56:41","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/ahmetipeksucuklari.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2076\" class=\"elementor elementor-2076 elementor-1668\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8dd3661 grid-hero e-flex e-con-boxed e-con e-parent\" data-id=\"8dd3661\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bc1ce0e e-con-full e-flex e-con e-child\" data-id=\"bc1ce0e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4bb9c69 elementor-widget elementor-widget-heading\" data-id=\"4bb9c69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customer Service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87f42ae premium-header-inline-block premium-lq__none premium-box-lq__none elementor-invisible elementor-widget elementor-widget-premium-addon-dual-header\" data-id=\"87f42ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"premium-addon-dual-header.default\">\n\t\t\t\t\t\n\t\t<div class=\"elementor-widget-container\">\n\t\t<div class=\"premium-dual-header-wrapper\">\n\t\t\t\t\t<h2 class=\"premium-dual-header-first-header  gradient\"><span class=\"premium-dual-header-first-span\">Your Questions <\/span><\/h2> \t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5dd42d2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5dd42d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"relative h-[45vh] w-full flex items-center justify-center overflow-hidden\"><div class=\"relative z-10 text-center px-6 max-w-4xl mx-auto space-y-4\"><p class=\"text-lg text-gray-400 font-light max-w-2xl mx-auto animate-fade-in-up delay-200\">Here you can find the most frequently asked questions and our transparent answers about Afyon&#8217;s centuries-old delicacy.<\/p><\/div><\/div><div class=\"relative max-w-4xl mx-auto px-6 py-8 md:py-14 z-10\" data-id=\"faq-list\"><div class=\"space-y-2\"><div class=\"border-b border-white\/10 transition-all duration-700 transform opacity-100 translate-y-0\"><div class=\"overflow-hidden transition-all duration-500 ease-in-out\"><div class=\"pb-6 pr-8 text-gray-400 font-light leading-relaxed text-center md:text-left\"> <\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c95a5b3 e-flex e-con-boxed e-con e-parent\" data-id=\"c95a5b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3bfc0bc elementor-widget elementor-widget-n-accordion\" data-id=\"3bfc0bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6280\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-6280\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When will my orders be shipped? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6280\" class=\"elementor-element elementor-element-b3e9873 e-con-full e-flex e-con e-child\" data-id=\"b3e9873\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6280\" class=\"elementor-element elementor-element-59ff911 e-flex e-con-boxed e-con e-child\" data-id=\"59ff911\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a1efb5c elementor-widget elementor-widget-text-editor\" data-id=\"a1efb5c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"border-b border-white\/10 transition-all duration-700 transform opacity-100 translate-y-0\"><div class=\"overflow-hidden transition-all duration-500 ease-in-out\"><div class=\"pb-6 pr-8 text-gray-400 font-light leading-relaxed text-center md:text-left\"><div>Orders placed on weekdays until <strong class=\"text-white\">3:00 PM<\/strong> are shipped on the same day. Orders placed after 3:00 PM on Friday and during the weekend are freshly prepared and shipped on Monday to preserve the products&#8217; freshness.<\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6281\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6281\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do the products arrive without spoiling? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6281\" class=\"elementor-element elementor-element-57a09c6 e-con-full e-flex e-con e-child\" data-id=\"57a09c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6281\" class=\"elementor-element elementor-element-a31b801 e-flex e-con-boxed e-con e-child\" data-id=\"a31b801\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c612b7 elementor-widget elementor-widget-text-editor\" data-id=\"4c612b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"border-b border-white\/10 transition-all duration-700 transform opacity-100 translate-y-0\"><div class=\"overflow-hidden transition-all duration-500 ease-in-out\"><div class=\"pb-6 pr-8 text-gray-400 font-light leading-relaxed text-center md:text-left\"><div class=\"border-b border-white\/10 transition-all duration-700 transform opacity-100 translate-y-0\"><div class=\"overflow-hidden transition-all duration-500 ease-in-out\"><div class=\"pb-6 pr-8 text-gray-400 font-light leading-relaxed text-center md:text-left\"><div>Our products are packaged in <strong>special insulated styrofoam boxes<\/strong> and <strong>ice packs<\/strong>, in compliance with food safety standards. This ensures that the cold chain remains unbroken for up to 48-72 hours, and your order arrives at your door with its initial freshness.<\/div><\/div><\/div><\/div><div class=\"border-b border-white\/10 transition-all duration-700 transform opacity-100 translate-y-0\"><div class=\"overflow-hidden transition-all duration-500 ease-in-out\"><div class=\"pb-6 pr-8 text-gray-400 font-light leading-relaxed text-center md:text-left\"><div> <\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6282\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6282\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How should I store the products? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6282\" class=\"elementor-element elementor-element-d280f21 e-con-full e-flex e-con e-child\" data-id=\"d280f21\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6282\" class=\"elementor-element elementor-element-5151962 e-flex e-con-boxed e-con e-child\" data-id=\"5151962\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d53374a elementor-widget elementor-widget-text-editor\" data-id=\"d53374a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"border-b border-white\/10 transition-all duration-700 transform opacity-100 translate-y-0\"><div class=\"overflow-hidden transition-all duration-500 ease-in-out\"><div class=\"pb-6 pr-8 text-gray-400 font-light leading-relaxed text-center md:text-left\"><div class=\"border-b border-white\/10 transition-all duration-700 transform opacity-100 translate-y-0\"><div class=\"overflow-hidden transition-all duration-500 ease-in-out\"><div class=\"pb-6 pr-8 text-gray-400 font-light leading-relaxed text-center md:text-left\"><div><p class=\"mb-2\">\u2022 <strong>Soudjouk:<\/strong> Can be stored in the refrigerator (0-4\u00b0C) as long as the vacuum packaging remains unopened. Once opened, it should not be wrapped in cling film; instead, it should be kept exposed or wrapped in a paper towel to allow it to release moisture.<\/p><p>\u2022 <strong>Pastirami &amp; Kavurma:<\/strong> Should be stored in the refrigerator. For long-term storage, a deep freezer can be preferred.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6283\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6283\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Do you have a Halal certification? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6283\" class=\"elementor-element elementor-element-6c909bd e-con-full e-flex e-con e-child\" data-id=\"6c909bd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6283\" class=\"elementor-element elementor-element-b658533 e-flex e-con-boxed e-con e-child\" data-id=\"b658533\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e2c7f6 elementor-widget elementor-widget-text-editor\" data-id=\"6e2c7f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"border-b border-white\/10 transition-all duration-700 transform opacity-100 translate-y-0\"><div class=\"overflow-hidden transition-all duration-500 ease-in-out\"><div class=\"pb-6 pr-8 text-gray-400 font-light leading-relaxed text-center md:text-left\"><div class=\"border-b border-white\/10 transition-all duration-700 transform opacity-100 translate-y-0\"><div class=\"overflow-hidden transition-all duration-500 ease-in-out\"><div class=\"pb-6 pr-8 text-gray-400 font-light leading-relaxed text-center md:text-left\"><div class=\"border-b border-white\/10 transition-all duration-700 transform opacity-100 translate-y-0\"><div class=\"overflow-hidden transition-all duration-500 ease-in-out\"><div class=\"pb-6 pr-8 text-gray-400 font-light leading-relaxed text-center md:text-left\"><div>Absolutely. As Ahmet \u0130pek Soudjouk, all our products are 100% beef, cut in accordance with Islamic principles under the supervision of a veterinarian. Our facilities are regularly inspected and hold a Halal Food certificate.<\/div><\/div><\/div><\/div><div class=\"border-b border-white\/10 transition-all duration-700 transform opacity-100 translate-y-0\"><div class=\"overflow-hidden transition-all duration-500 ease-in-out\"><div class=\"pb-6 pr-8 text-gray-400 font-light leading-relaxed text-center md:text-left\"> <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6284\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6284\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Which shipping company do you work with? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6284\" class=\"elementor-element elementor-element-653b323 e-con-full e-flex e-con e-child\" data-id=\"653b323\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6284\" class=\"elementor-element elementor-element-1d2fb98 e-flex e-con-boxed e-con e-child\" data-id=\"1d2fb98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e6fa04 elementor-widget elementor-widget-text-editor\" data-id=\"5e6fa04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWe have a corporate agreement with Yurti\u00e7i Kargo to ensure fast and secure delivery to every point in Turkey. You will be notified via SMS when your order is shipped.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-6285\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-6285\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What are the return and exchange conditions? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6285\" class=\"elementor-element elementor-element-7859761 e-con-full e-flex e-con e-child\" data-id=\"7859761\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-6285\" class=\"elementor-element elementor-element-e037ea2 e-flex e-con-boxed e-con e-child\" data-id=\"e037ea2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18e2ef0 elementor-widget elementor-widget-text-editor\" data-id=\"18e2ef0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Due to hygiene regulations for food products, discretionary returns are not possible. However, in cases of damage due to shipping, packaging deterioration, or incorrect product delivery, if you photograph the product upon receipt and contact us, it will be immediately rectified.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When will my orders be shipped?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Orders placed on weekdays until 3:00 PM are shipped on the same day. Orders placed after 3:00 PM on Friday and during the weekend are freshly prepared and shipped on Monday to preserve the products&#8217; freshness.\"}},{\"@type\":\"Question\",\"name\":\"How do the products arrive without spoiling?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our products are packaged in special insulated styrofoam boxes and ice packs, in compliance with food safety standards. This ensures that the cold chain remains unbroken for up to 48-72 hours, and your order arrives at your door with its initial freshness.\"}},{\"@type\":\"Question\",\"name\":\"How should I store the products?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"\\u2022 Soudjouk: Can be stored in the refrigerator (0-4\\u00b0C) as long as the vacuum packaging remains unopened. Once opened, it should not be wrapped in cling film; instead, it should be kept exposed or wrapped in a paper towel to allow it to release moisture.\\u2022 Pastirami &amp; Kavurma: Should be stored in the refrigerator. For long-term storage, a deep freezer can be preferred.\"}},{\"@type\":\"Question\",\"name\":\"Do you have a Halal certification?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Absolutely. As Ahmet \\u0130pek Soudjouk, all our products are 100% beef, cut in accordance with Islamic principles under the supervision of a veterinarian. Our facilities are regularly inspected and hold a Halal Food certificate.\"}},{\"@type\":\"Question\",\"name\":\"Which shipping company do you work with?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We have a corporate agreement with Yurti\\u00e7i Kargo to ensure fast and secure delivery to every point in Turkey. You will be notified via SMS when your order is shipped.\"}},{\"@type\":\"Question\",\"name\":\"What are the return and exchange conditions?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Due to hygiene regulations for food products, discretionary returns are not possible. However, in cases of damage due to shipping, packaging deterioration, or incorrect product delivery, if you photograph the product upon receipt and contact us, it will be immediately rectified.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a624ee6 e-flex e-con-boxed e-con e-parent\" data-id=\"a624ee6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-939ab5d elementor-widget elementor-widget-heading\" data-id=\"939ab5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Couldn't find the answer you were looking for?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1398bf elementor-widget elementor-widget-text-editor\" data-id=\"e1398bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-gray-400 mb-10\">Our customer representatives will be happy to assist you. You can reach us on weekdays from 9:00 AM to 6:00 PM.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Service Your Questions Here you can find the most frequently asked questions and our transparent answers about Afyon&#8217;s centuries-old delicacy. When will my orders be shipped? Orders placed on weekdays until 3:00 PM are shipped on the same day. Orders placed after 3:00 PM on Friday and during the weekend are freshly prepared and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2076","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ahmetipeksucuklari.com\/en\/wp-json\/wp\/v2\/pages\/2076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ahmetipeksucuklari.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ahmetipeksucuklari.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ahmetipeksucuklari.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ahmetipeksucuklari.com\/en\/wp-json\/wp\/v2\/comments?post=2076"}],"version-history":[{"count":1,"href":"https:\/\/ahmetipeksucuklari.com\/en\/wp-json\/wp\/v2\/pages\/2076\/revisions"}],"predecessor-version":[{"id":2077,"href":"https:\/\/ahmetipeksucuklari.com\/en\/wp-json\/wp\/v2\/pages\/2076\/revisions\/2077"}],"wp:attachment":[{"href":"https:\/\/ahmetipeksucuklari.com\/en\/wp-json\/wp\/v2\/media?parent=2076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}